Accountability and Governor's Expectations

Governor Kotek has a vision to improve customer service for Oregonians. That means being more efficient, more effective, and creating systems that will empower our collective 42,000 public servants to deliver the services and support Oregonians rely on.

On Jan. 11, 2023, the Governor sent a letter to Executive Branch agencies with a series of expectations for state agency leaders and has tasked the Department of Administrative Services with creating the infrastructure and oversight for agencies to meet these performance measures. These expectations will serve as guideposts for our work with Oregonians, providing new data that will help us break down silos and make system improvements to help serve individuals and families in all corners of the state. Review the Governor's letter and expectations.

View the Dec. 20, 2024, report here.

Past Reports:
Sept. 30, 2024

June 30, 2024

March 31, 2024

Dec. 31, 2023

Sept. 30, 2023

June 1, 2023 (Baseline Report)

Accountability Measures

Enterprise Lead

Krista Campbell, Chief Human Resources Office, krista.j.campbell@das.oregon.gov
Lucy Gardner, Chief Human ResourcesOffice, lucy.gardner@das.oregon.gov

Submittal Information

Email Director 360/information to Krista Campbell, krista.j.campbell@das.oregon.gov.

Resource Documents

Enterprise Lead

Jennifer Lassen, Chief Human Resources Office, jennifer.lassen@das.oregon.gov

Submittal Information

No agency action needed.
DAS pulls data from PAF Workday reports

Resource Documents

Enterprise Lead

Lisa Hylton, Chief Human Resources Office, lisa.b.hylton@das.oregon.gov

Submittal Information

Email Gallup Employee Engagement Survey reports to Lisa Hylton, lisa.b.hylton@das.oregon.gov.

Resource Documents

Gallup Buyers Guide
Service Order Contract Form
Implementation Guidance and Understanding the Results
The Science Behind the Questions (resource from Gallup)
Why Employee Engagement is Important (resource from Gallup)

Enterprise Lead

Zak Ostertag, Strategic Initiatives and Enterprise Accountability, zak.ostertag@das.oregon.gov

Submittal Information

Email Strategic Plans/Updates to strategic.initiatives@das.oregon.gov.

Posting to Tranparency Portal

Once Agency Strategic Plans are posted to your web site, please help to keep the Transparency portal updated by sending link(s) to strategic.initiatives@das.oregon.gov. We will provide that information to EIS who will batch and upload these links.
Find more information on the purpose and process in keeping the Transparency portal up to date here.

RESOURCES

Agency Strategic Plan Summary

Resources for Agencies Starting a New Strategic Plan

Procurement Documents for Hiring a Strategic Plan Vendor 

Announcement
Instructions

Enterprise Lead

Scott Emry, Enterprise Information Services, scott.emry@das.oregon.gov

Resource Documents

EIS Agency IT Strategic Plan Template and Guide

Enterprise Lead

Katie Curtis, Chief Human Resources Office, katie.j.curtis@das.oregon.gov

Submittal Information

Email Agency Succession Plans to Katie Curtis, katie.j.curtis@das.oregon.gov.

Resource Documents

Enterprise Lead

(DEI Plans) Tobias Sherwood, Office of Cultural Change, tobias.sherwood@das.oregon.gov
(Affirmative Action Plans) Juliet Valdez-Locke, Office of Cultural Change, juliet.o.valdez@das.oregon.gov

Submittal Information

Email DEI Plans to cultural.change@das.oregon.gov.
Email Affirmative Action Plans to cultural.change@das.oregon.gov and include plan with Agency Request Budget.

Resource Documents

Statewide DEI Action Plan Resource Guide (2021) We encourage agencies to use this document as a resource and guide to developing agency DEI Plans. Note that this guide will be updated in 2025.
DEI Plans Process (2023)
Affirmative Action Plan Guide (2024)

Enterprise Lead

Alaina Mayfield, Oregon Department of Emergency Management, alaina.mayfield@oem.oregon.gov

Submittal Information

Email Continuity Plans/information to oem.continuity@oem.oregon.gov or via the VEOCI platform https://veoci.com/v/home/tab/rooms.

Resource Documents

Enterprise Lead

Katie Matysik, Chief Human Resources Office, katie.matysik@das.oregon.gov

Submittal Information

No agency action needed.
DAS pulls the time-to-fill and vacancy data from Workday reports.

Resource Documents

Time to Fill FAQ

Enterprise Lead

Eli Ritchie, Internal Audits, eli.ritchie@das.oregon.gov

Submittal information

Audit Accountability agency submissions are completed on the Statewide Audit Contacts Teams page under “SharePoint Links”. To gain access or for more information on the Teams page and Sharepoint site, please email Eli Ritchie at eli.ritchie@das.oregon.gov.

Enterprise Lead

Jennifer Lassen, Chief Human Resources Office, jennifer.lassen@das.oregon.gov
(Uplift only) Sherri Aytche, Uplift Program, sherri.aytche@risepartnership.com

Submittal Information

No agency action needed.
DAS pulls data from Workday reports.

Resource Documents

Connect with us

Mary R. Moller

Chief of Strategic Initiatives and Enterprise Accountability

503-551-9193

mary.r.moller@das.oregon.gov

Summer Warner

Project Manager

503-507-0694

summer.warner@das.oregon.gov

Zak Ostertag
Project Manager and
Data Governance Steward
971-720-0386
zak.ostertag@das.oregon.gov

Carlos Rodriguez
Interim Project Manager
503-910-4801
carlos.h.rodriguez@das.oregon.gov

Accountability and Governor's Expectations

Accountability Measures

Director 360 Reviews (due annually with rolling deadlines)

​​​​​​Enterprise Lead

Performance Feedback for Employees (due quarterly)

​​​​​​​​Enterprise Lead

Submittal Information

Resource Documents

Measuring Employee Satisfaction (due 12/31/24)

​​​​​​​​Enterprise Lead

Strategic Planning (due 6/1/24)

​​​​​​​​​Enterprise Lead

Managing IT Processes (update due 6/1/25)

​​​​Enterprise Lead

Resource Documents

Succession Planning for the Workforce (update due 12/31/24)

​​​​Enterpr​ise Lead

​​Submittal Information

Reso​urce Documents

Diversity, Equity and Inclusion (due 6/1/24 with rolling feedback and updates)

​​​​​​​​​​Enterprise Lead

​​Submittal Information

Resource Documents

Agency Emergency Preparedness (COOP update due 9/30/24)

​​​​Enterprise Lead

Agency Hiring Practices (due quarterly)

​​​​Enterprise Lead

Audit Accountability (due 5/31/24 and 11/30/24)

​​​​​​​​​​Enterprise Lead

Developing New Employees and Managers, Customer Service Training, and Uplift (due quarterly)

​​​​​Enterprise Lead

​​Submittal Information

Resource Documents

Connect with us

Quick Links

Enterprise Lead

Enterprise Lead

Enterprise Lead

Enterprise Lead

Enterprise Lead

Enterprise Lead

Submittal Information

Resource Documents

Enterprise Lead

Submittal Information

Enterprise Lead

Enterprise Lead

Enterprise Lead

Enterprise Lead

Submittal Information