Case Management System Features

What will the system do?

The new Case Management System will improve workflows and help with processes. Here are a few features of the new system.

Mobile access - use on phone, tablet or laptop
Transfers between CMEs
Working with other state systems
Entering data - reduce repeat entries in different systems
Reports that are easy to search with filters
Tracking time for deadlines
Assessment data

Eligibility
Intake
Referral
Individual Support Plan (ISP)
Service agreements
Notifications for workflow management

Cloud storage
Progress notes for case managers
Record keeping
Secure file transfer
Secure document sharing
Electronic signatures and approvals

Automated notices
Public access
Secure messaging
Support for multiple languages for public notices
Calendar function for scheduling

CME and ODDS tracking
Serious incident and recommended action reporting
Death review tracking
Audit trail

Data linking
Standard and ad hoc reporting
Race, Ethnicity, Language and Disability (REALD)
Sexual Orientation and Gender Identity (SOGI) data tracking
Workload tracking
Process tracking
Staff dashboards