Refund Policy

Refund Policy

Refunds must be issued in an amount not greater than the original amount of the transaction. Refunds must be returned using the original method of payment. Cash refunds are prohibited. The agency will comply with PCI security standards related to chargebacks.

Per OAR 801-001-0060, In the event that the Board receives payment in an excess amount legally due and payable to the Board or money for which the Board has no legal interest, the Board will refund the excess money, or money the Board has no legal interest in, subject to the following requirements:

(1) If the amount overpaid was $50 or less, the payee must request in writing, a refund from the Board; and

(2) The written request for a refund from the payee must be made within four years from the day the money was paid to the Board.