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Mission

The Oregon Board of Pharmacy serves to promote and protect public health, safety and welfare by ensuring high standards in the practice of pharmacy and through effective regulation of the manufacture and distribution of drugs.  

Vision 

All Oregonians have equitable access to medication and pharmacy services, provided safely and conveniently, through a network of highly skilled and dedicated Pharmacists, Interns and Pharmacy Technicians along with a well-regulated manufacturing and distribution network.

Equity Statement

The Oregon Board of Pharmacy is committed to Diversity, Equity, Inclusion, and Belonging (DEIB) within its organization and for the public it serves. This commitment is reflected in board membership, agency staffing, the services provided, and its efforts to promote patient safety and ensure access to quality pharmacy care. Our actions, outlined in our DEIB and Affirmative Action Plans, demonstrate this commitment. 

The following principles guide our approach:

  • Promote a welcoming, safe, and inclusive culture for people of all backgrounds
  • Foster an inclusive environment where all current and prospective licensees and registrants receive fair and unbiased service from the agency staff and board
  • Advance Diversity and Equity in access through culturally responsive service delivery that addresses the changing climate within the pharmacy profession
  • Ensure all patients needing pharmacy services are able to receive safe and timely access to medications, regardless of place of residence, economic or social status, physical ability, ethnicity, or gender identity

Values

These values reflect both how our Board and staff strive to conduct ourselves, and the behaviors we seek to instill across the practice of pharmacy in Oregon.

Equity Each individual and group are valued, respected, and treated fairly ensuring equal access to medications and support for their unique and diverse requirements.

Service - We deliver a consistent standard of excellence in all work and respond promptly to the needs of patients, Licensees, Registrants, providers and partners.        

Safety - We are committed to protecting the health, safety and welfare of the public. Safety is the foundation of the board's Mission.

Adaptability We are open to new ideas and to responding to the changing needs and challenges in the field of healthcare and pharmacy.

Integrity & Accountability Transparency and honesty govern the board's work. We accept responsibility for our actions, products, decisions, and policies. 

Professionalism - We are committed to promoting excellence in pharmacy practice through expertise, commitment, and competence.


About Us

The Oregon Board of Pharmacy was created by the Oregon State Legislature in 1891. Today, the board consists of nine board members; five members are licensed Pharmacists, two are licensed Pharmacy Technicians and two are representatives of the public. The Governor appoints each member of the board for a term of four years, subject to approval by the State Senate, and they may be reappointed. 
 
The Board of Pharmacy office is headquartered in Portland and consists of 24 dedicated agency staff members who, in addition to supporting the board, provide services in Licensing, Compliance, Administrative Services, and Operations. 

The Licensing Department is responsible for the processing of license and registration applications and renewals. There are 37 license categories, including Pharmacists, Interns, Pharmacy Technicians, and multiple types of drug outlets including retail, institutional, non-prescription, wholesaler, manufacturer, and others. This team manages over 32,000 active licenses.

The Compliance Department is responsible for investigations and inspections to ensure that Licensees and Registrants meet standards for safe and legal dispensing, distribution, and delivery of drugs. In addition, this team actively responds to inquiries and assists in providing educational outreach. The department relies on close collaboration with various state and federal regulatory agencies to regulate practice, and ensure patient safety, health, and welfare. 

The Operations/Administrative Department is responsible for daily agency operations, personnel management, legislative processes, communications, agency policies and procedures, rulemaking, records management, affirmative action, diversity, equity, and inclusion, succession planning, ensuring agency compliance with State processes, financial management, procurement, information technology, and public record requests. 




Oregon Board of Pharmacy

800 NE Oregon St., Suite 150
Portland, OR  97232 
Phone: 971-673-0001
Fax: 971-673-0002



Hours of Operation:
8:00AM - 4:30PM 
Monday - Friday

Key Contact Information

Choose a topic below to reveal the appropriate resource. 

Answer:

​Email all Compliance related questions to: pharmacy.compliance@bop.oregon.gov​ 

**Please note, Board Compliance Officers and agency staff cannot provide legal advice. Learn more about legal advice vs. legal information​. If you are seeking legal advice, please contact legal representation. 

Laws & Rules ​​

Answer:

​Email all press related inquiries to: pharmacy.board@bop.oregon.gov​

Answer:

​Email all Licensing related questions to: pharmacy.licensing@bop.oregon.gov​ 

Answer:

​Email all Rulemaking related questions to: pharmacy.rulemaking@bop.oregon.gov​ 

Answer:

Email all Public Health & Pharmacy Formulary Advisory Committee questions to: pharmacy.formulary@bop.oregon.gov​ 

Answer:

Email all Public Records Request related questions to: pharmacy.publicrecords@bop.oregon.gov​ 

Answer:

Email reports related to impaired licensees to: pharmacy.compliance@bop.oregon.gov​ or complete & submit the Oregon Board of Pharmacy online complaint form​

Answer:

Visit the PIC page​ for outgoing PIC and incoming PIC forms.

Email all PIC change related questions to: pic.change@bop.oregon.gov​

Answer:

​Send all pharmacy drug theft/loss reports to: pharmacy.druglossreporting@bop.oregon.gov​

Answer:

​Complete and submit the Oregon Board of Pharmacy online complaint form​​​​

Answer:

Email all Licensing related questions to: pharmacy.licensing@bop.oregon.gov​ 

Answer:

Email all Licensing renewal and CE questions to: pharmacy.licensing@bop.oregon.gov​ 

Answer:

Email official transcripts to: transcripts.pharmacy@bop.oregon.gov​ 


Answer:

**PHONE SCAM ALERT**  

The board has become aware that licensees are receiving scam phone calls from individuals impersonating Oregon Board of Pharmacy staff members. Licensees should be cautious of giving confidential or payment information over the phone without verifying that the source is legitimate. Board staff will never ask for or accept payment for any fees by phone. 

Scammers, claiming to be board staff members, are calling pharmacists and saying that their facility or individual license is under investigation. Scammers may also state that they are working with Food and Drug Administration (FDA) or Drug Enforcement Administration (DEA) on a case, and further claim that the licensee is under investigation for suspicious activity or drug trafficking.  

​In either case, the scammers claim that licensees will face disciplinary action, a revoked license, or arrest if they do not immediately pay a fine over the phone. 

Additionally, many scammers are “spoofing” the phone number used to call the pharmacist. Spoofing involves disguising the caller’s true phone number and making it appear that the phone number is from a legitimate source. Scammers may even give a fake name and a fraudulent Compliance Officer/Inspector identification number as “proof” of identity. ​

If the call sounds suspicious, hang up and call the board directly at 971-673-0001 or email pharmacy.compliance@bop.oregon.gov.

Please know:
  • ​Oregon Board of Pharmacy Compliance Officers will identify themselves by name and title on any phone call. If you have any concerns about their identity, please ask to call them back at the office directly. Call the board office (971) 673-0001 and ask to speak with the identified Compliance Officer.
  • ​If a Compliance Officer requests entrance at your pharmacy, the Compliance Officer will have an Oregon State ID badge with a photo and a State of Oregon, Board of Pharmacy business card that lists their name and title. If you still have concerns of permitting this person into your pharmacy, please call our office at (971) 673-0001 to confirm that Compliance Officer's identity.
  • ​​The board does not perform investigations on behalf of other government agencies including the DEA and FBI. 
  • ​​The frequency and sophistication of these scams are increasing, please be on alert and contact the appropriate government agency to authenticate the​se requests prior to providing any personal information. 
Resources: 



Answer:

​Visit mylicense/eGov​ to update your information.

Answer:

​Complete and submit a Name Change Request form​.