May I submit a complaint anonymously?
Yes. However, the ability to investigate allegations of misconduct may be hampered by not supplying a name and contact information.
Will my complaint be kept confidential?
You may ask DPSST to keep your contact information confidential by checking the appropriate box, however, all information provided on the Professional Standards Complaint Form is subject to Oregon’s Public Records Law (ORS 192.410 to 192.505). DPSST may be required to release the information provided on this form if requested.
What happens if DPSST determines my complaint does not fall under its jurisdiction?
You will be notified that your complaint is falls outside of DPSST's jurisdiction. Non-jurisdictional complaints will also be maintained as a public record in accordance with DPSST's approved records retention schedule.
Will I be able to obtain information once the investigation by DPSST is closed?
Maybe. Records maintained by DPSST are subject to Oregon Public Records Law (ORS 192.410 to 192.505). Some records may remain exempt from release at the conclusion of the investigation.
Who can I contact with questions?
DPSST's main reception can be reached by calling (503) 378-2100 or by e-mailing DPSST.Complaints@state.or.us. IMPORTANT: DPSST staffing is limited. You may be directed to leave a voicemail or submit your questions in writing to facilitate a response. IF YOU ARE THE VICTIM OF A CRIME OR ARE IN IMMEDIATE DANGER, CALL 9-1-1.