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Department of Early Learning and Care

Contact Us


Child Care Licensing, Central Background Registry Questions and Complaints

Child Care Licensing Division

Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.

Phone: 1 (800) 556-6616

General Email:  ccld.customerservice@delc.oregon.gov

ERDC Payment and Provider Questions

Direct Pay Unit

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Phone: 1 (800) 699-9074

General Email:  CustomerService.DPU@delc.oregon.gov


DELC Field Offices

1200 Executive Parkway, Suite 460
Eugene, Oregon 97401
1 (800) 556-6616

808 Adams Avenue
La Grande, Oregon 97850
1 (800) 556-6616

221 W Stewart Ave, Suite 210
Medford, Oregon 97501
1 (800) 556-6616

631 W. Antler Ave. #3
Redmond, Oregon 97756
1 (800) 556-6616

700 Summer Street NE #350
Salem, Oregon 97301
1 (800) 556-6616

7995 SW Mohawk Street
Tualatin, Oregon 97062
1 (800) 556-6616

Media Contact 

EMAIL: delc.media@delc.oregon.gov 

Public Records Requests

Making a Request

Information and instructions for submitting public records requests can be found on the Public Records webpage below.

Public Records Webpage