The following is the general call flow when using the Oregon ePermitting IVR System:
Call: 1-888-299-2821
Enter 12 digit IVR Number located on the permit
(This is different from the permit number.)
Press 1 to schedule.
Press 2 to cancel or reschedule.
Press 3 to hear results.
Press 0 to contact the jurisdiction who issued your permit during regular business hours.
Press * for general info about the IVR system.
If this jurisdiction requires pending inspections, press * to hear the available inspection codes.(See back for more details.)
Otherwise, enter the 4 digit inspection code. You cannot enter an inspection code that is not related to the permit type. Example: 3999 Final Plumbing cannot be scheduled on an electrical permit.)
Press the appropriate number for the desired inspection date.
Press 1 to leave the inspector a message.
Press 2 to skip leaving the inspector a message.
Enter 10 digit phone number where the inspector can reach you.
Inspection is scheduled and confirmation number listed.
Use these commands any time during the call:
- Press # to go back one step.
- Press 0 to be connected to the jurisdiction who issued your permit.