ONA Case Manager Toolkit

Resources for Case Managers who work with the ONA

The Oregon Needs Assessment (ONA) determines whether a person is eligible for their qualified Personal Support Worker (PSW) to receive enhanced or exceptional pay rates. 

The resources on this page are for case managers who work with ONA to assess a person's functional needs and determine their level of care.

Resources for annual ONA assessment

• Annual ONA Assessment Decision Chart
  
• Changeable ONA Items for SC-PA
  
• Initial Steps for Annual Case Manager Assessment
  
• ONA Case Manager Field Guide
  
• ONA Desk Guide for Case Managers
  
• ONA Essential Elements
  
• ONA Manual for Case Managers
  
• Risk Identification with the ONA Risk Report
  
• How to Use the ONA Risk Report
  
• One-page Risk Report and ISP Risk Management Plan Snapshot
  
• Change in Need ONA Decision Chart
  

Case managers are an important part of the assessment process and need to know how to use the assessment results to help build a good Individual Support Plan (ISP).

• Case Management Activities and the ONA Worker Guide
  
• Process for Disagreement with ONA Score or Results

During the transition to ONA, there will be times when the old assessment tools will need to be used for setting rates and service levels. For now, case managers will continue to use current processes and tools to determine the number of hours, service rates and identify risks.

• Which assessment tool, when? Assessment Matrix
  
• How to: Billing for ONA-Related Activities