Skip to main content

Oregon State Flag An official website of the State of Oregon »

Participant resources

Español

Resources for HARP participants

Survivors of the wildfires and straight-line winds of 2020 often have many questions and concerns about how and when they will be able to return to a permanent home.

As you progress from applicant to participant status, you may be unsure about how to find information, get advice, and apply to HARP. The following professionals and resources can guide you as you rebuild or renovate your home.

A clearly defined process

You will have ReOregon’s full support throughout your HARP application and housing recovery journey. Download a printable version of our What to Expect: Working with the Homeowner Assistance and Reconstruction Program Team flowchart for a detailed look at roles and responsibilities at each step.

A dedicated case lead

Case leads serve as the main point of contact for applicants from the time an application is submitted through project closeout. Your case lead is your partner throughout the HARP application process and will continue to assist you after you qualify.

They will show you the steps you need to take, help you to prepare the documents you need to submit, connect you with other disaster recovery resources and partners as needed, and answer any questions you have.

Construction advisors

Although construction advisors do not offer direct construction services, they are available to help you at each stage of the construction process. The construction advisor will be available to discuss project details and is also the one who conducts draw inspections.

During these inspections, they can explain your eligible scope of work, the inspections process, timelines, milestones to keep your project on track, and more.

Contractors/vendors

Each HARP participant may choose a licensed and insured general contractor or manufactured housing vendor to perform construction duties. This contractor/vendor should be your first point of contact for any construction-related issues or questions.

The contractor/vendor will also request inspections at designated project milestones by contacting your construction advisor via the Neighborly Portal.

Appeals lead

You have the right to appeal HARP program determinations and proposed grant awards. The ReOregon appeals lead will process and review your requests as they are submitted, and may reach out to you for additional information and documentation as needed.

Homebuying specialist

If you have sold or lost access to your damaged property and have not yet purchased or leased a new property, a ReOregon homebuying specialist can provide valuable information and guidance on securing housing that meets HARP requirements.

Relocation lead

In the event you need to vacate your damaged property and/or remove your belongings to facilitate the HARP construction process, a ReOregon relocation lead will support you by helping you to identify temporary housing and/or storage.


How to contact us

ReOregon Call Center

Call or text the ReOregon call center at 877-510-6800 or 541-250-0938 for help filling out the HARP Eligibility Questionnaire, applying to the program, or fulfilling responsibilities as a HARP participant.

Our call center is open Monday through Friday from 8 a.m. to 5 p.m. (excluding state holidays).

ReOregon intake centers

ReOregon partners with regional community-based organizations to staff a wide network of ReOregon intake centers and to provide in-person outreach and application intake support for HARP and other ReOregon programs.

Participating organizations appear by county below.

Glide Revitalization

Phone: 541-671-0866
Email: gliderevitalization@gliderev.com
Website: ​gliderev.com

ACCESS

Phone: 541-774-4305
Email: hocinfo@accesshelps.org
Website: accesshelps.org/center-for-community-resilience

Firebrand Collective/Zone Captains

Phone: 541-512-5709
Email: reoregon@zonecaptains.org
Website: firebrandcollective.org

Unete, Center for Farm Worker Advocacy

Phone:  541-245-1625
Email: HARP@uneteoregon.org​
Website:
uneteoregon.org

McKenzie Valley Long-Term Recovery Group

Phone: 541-852-9462
Email: shelly@mc​kenzievalleyltrg.org
Website: mckenzievalleyltrg.org

Community Services Consortium

Phone: 541-574-2282
Email: rrobertson@communityservices.us
Website: communityservices.us

Santiam Disaster Services, Santiam Hospital and Clinics

Phone: 503-769-9319
Email: santiamdisasterservices@santiamhospital.org
Website: santiamhospital.org


If you are a survivor who has moved out of the area or who lives in Clackamas or Klamath County, please contact the ReOregon call center to be assigned to an appropriate intake center.

Email

Email housingsupport@reoregon.org with questions, comments, or requests for assistance.

Additional Support

ReOregon also offers support to applicants with limited English proficiency, limited access to technology, and/or accessibility needs. Please email housingsupport@reoregon.or or call or text 877-510-6800 or 541-250-0938 for more information.