Contact Us

The Health Licensing Office is located at
1430 Tandem Ave. NE, Suite 180, Salem, OR 97301
Customer Service Information Line (503) 378-8667

Business Hours

Monday through Friday: 9 a.m. - 4 p.m.

Testing Hours

Monday through Friday: 9 a.m. - 1 p.m.

Customer Service

(503) 378-8667

Email Inquiries

hlo.info@odhsoha.oregon.gov

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Driving Directions

Best Time to Call Customer Service

Licensing and General Information: 503-378-8667 or email hlo.info@odhsoha.oregon.gov.
Inspections/Consumer Complaint Hotline: 503-373-2024

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Staff Directory

Director's Office and Administrative Services Division

Job Title	Name and email link	Phone
HLO Director	Bob Bothwell	503-373-2097
Executive Assistant	Krissy Pickett	503-378-2093
Business Process Analyst	Nathan Goldberg	503-509-4784
Continuing Education and Improvement Analyst	Callie Zink	503-373-2088
Policy Analyst	Samie Patnode	503-373-1917
Policy Analyst	Anne Thompson	503-509-4775
Qualification Analyst	Derek Fultz	503-373-1915
Qualification Specialist	Trisha Moul	503-373-0352
Qualification Specialist	VACANT	VACANT
Board Specialist	Josh Page	503-934-0720

Fiscal Division

Job Title	Name and email link	Phone
HLO Director	Bob Bothwell	503-373-2097
Fiscal Analyst	Kenny Turk	503-373-1933
Accounting Specialist	Joy Helbing	503-373-1939

Licensing Division

Job Title	Notes	Name and email link	Phone
Licensing Manager		Tina Russell	503-373-1937
Licensing Qualification Specialist	•Athletic Trainers •Behavior Analysts •Certified Advanced Estheticians •Denture Technologists •Hearing Aid Specialists •Music Therapists	Adriane Perkins	503-373-1989
Licensing Qualification Specialist	•Art Therapists •Direct Entry Midwives •Environmental Health Specialists •Genetic Counselors •Lactation Consultants •Temporary Staffing Agency Program •Waste Water Specialists	Austyn Hemelstrand	503-373-1039
Licensing Qualification Specialist	•Nursing Home Administrators •Polysomnographic Technologists •Residential Care Facility Administrators •Respiratory Therapists •Sexual Offense Therapists and Interns •Sign Language Interpreters	Michael Brennan	503-934-5009
Licensing Qualification Specialist	•Body Piercers (earlobe only) •Body Piercers (standard) •Body Piercers (specialty) •Electrologists •Licensed Dietitians •Tattoo Artists •Tattoo Conventions	Amy Gutierrez	503-373-1740
Customer Service Representative		Jolene VanCleave	503-934-5194
Customer Service Representative		Sara Galloway	503-373-1986
Customer Service Representative		Jeanet Busey	503-373-1938
Customer Service Representative		Peggy Beavis	503-373-2049
Customer Service Representative		Cristin Locascio	503-373-1976
Cashiering		Katey Pyritz	503-373-1934
Imaging and Records Specialist		Connie Duncan	503-378-6539

Regulatory Operations Division

Job Title	Name and email link	Phone
Interim Regulatory Operations Manager	Trampus Schuck	503-373-1950
Administrative Specialist / Public Records	Heather Shepherd	503-508-6021
Administrative Specialist	Gina Fernandez	503-373-1906
Investigator	Michael Bui	503-559-0046
Investigator	Sarah Hern	971-283-0108
Investigator	Kelly Wahl	503-586-9378
Investigator	Scott Edwards	503-586-9792
Investigator	Doreen Davis	503-586-9302
Inspector	Eugene Ortiz	503-385-5945
Inspector	Cristina Coen	503-930-8044
Inspector	Jesse Read	971-701-0086
Inspector	Tho Ninh	503-508-6021
Inspector	Kayla Peterson	971-600-6755