A fee increase of $4.25 for ordering vital records online and by phone through VitalChek goes into effect on January 1, 2025.
For more information see the Vital Records Fees link in the “Order a Certificate" menu.
Place your order by calling VitalChek at 1-888-896-4988 24 hours a day, 7 days a week.
Cost:
$25.00 Initial record search fee and first certificate
$ 7.00 Expedite fee
$12.95 VitalChek vendor fee and security fee for applicant ID verification and review.
$44.95 Total nonrefundable fee for the first certificate
Additional Fees:
$20.00 UPS Next Day Air (USA excluding AK, HI, and PR). Other locations have additional fees.
Default selection when ordering
Must be available to sign for the certificates(s) if you choose this option.
Does not guarantee immediate delivery. We may need additional documentation before releasing a record.
$25.00 for each additional certificate ordered.
If the date of event is unknown for death, marriage or divorce records, $25.00 covers a five-year search. Those five years include the year of the given date, two years before the given date, and two years following the given date. Add $1.00 per year if more than 5 years needs to be searched, unless the record is more than 50 years old.
Once a search for a record has been started, orders cannot be cancelled, and fees cannot be refunded.
Payment:
All major credit or debit cards. Most prepaid debit cards accepted. Government issued benefit cards are not accepted.
Processing Time:
Typically processed within three workdays (Monday through Friday).
VitalChek will forward orders to Oregon Vital Records within 24 hours for processing after all the information is provided and any documentation requirements are complete.
The following may cause delays with processing the order:
Inaccurate information was submitted on the application
Inaccurate or incomplete eligibility documents were provided
The applicant who submitted the order is not eligible
An amendment on the record is being processed
The record is not on file
If something additional is needed from you, we will reach out to you by mail or secure email. Please check your junk email folder. If you haven't received your order within the allotted timeline listed in the order options, please contact us at 971-673-1190 for assistance.
Once the order has been processed, it will then be shipped to the customer.
Shipping:
You have the option to ship your certificate(s) by regular mail with the United States Postal Service (USPS) or with UPS Next Day Air. If you select UPS Next Day Air, you must be available to sign for the certificate(s).
If you have questions regarding delivery times or costs, please call VitalChek at 1-888-896-4988.