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Oregon Health Authority

Data Requests and Corrections

Requests

You can ask OHA for a report of the data your agency/facility has submitted. You can get reports on any schedule you prefer. You can request reports such as:

  • Active Client Monitoring Report by Agency
  • Performance Report by Agency
  • Non Medicaid Service Submissions by Agency 

Submit a data request

Corrections

Mistakes happen to everyone. If you made a mistake when submitting client data and the system won't let you fix it – don't fret! We can correct these types of mistakes. 

​Open and save the MOTS Data Corrections Request spreadsheet to your computer. Complete the spreadsheet and email it to MOTS.Support@odhsoha.oregon.gov​ via secure email.​

​If the data is correct: 

  • Reply to the email message that included the anomaly report.
  • List (in the message, in the spreadsheet, or in some other document) which records are correct as entered.
  • Send the message to MOTS Support so that filters can be applied to remove the anomaly notifications.

If a locked field needs to be changed for an active or inactive client (locked fields are Last Name at Birth, Date of Birth, Admission Date, and Agency Client ID):

  • Download the Data Corrections Request spreadsheet ("To submit corrections" above) 
  • Fill in the columns in that spreadsheet as directed.
  • Reply to the email message that included the anomaly report.
  • Send the message the message and the correction sheet to MOTS Support, so that corrections can be made. 
  • Update your records (including your EHR if submitting by EDI) to match the changes.

If other fields need to change for an active client: 

  • Make the necessary changes in your EHR (if submitting by EDI) or in the MOTS Client Entry web portal and submit a status update.

If other fields need to change for an inactive client:

  • Make the necessary changes in your records (including your EHR if submitting by EDI). A status update is not required. Data for inactive clients, other than the four locked fields, cannot be changed in MOTS.
  • Reply to the email message that included the anomaly report.
  • List (in the message, in the spreadsheet, or in some other document) which records cannot be corrected.
  • Send the message to MOTS Support, so that filters can be applied to remove the anomaly notifications.