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2/26/21 (8:30-10 a.m.) - Overview and introductions
3/26/21 (8:30-10 a.m.) - Health equity plans
Topic: Sharing coordinated care organization (CCO) health equity plans related to language assistance (focus area 7 on language access reporting mechanisms, focus area 3 on culturally and linguistically appropriate services, focus area 4 on CLAS as an organizational framework, and focus area 6 on organizational training and education)
4/23/21 (8:30-10 a.m.) - Providing information to members
Topic: Providing notice to CCO members about language assistance services; translation of notices and written materials; providing language assistance services to deaf and hard of hearing and other members with disabilities
5/28/21 (8:30-10 a.m.) - Training staff
Topic: Training for clinical and administrative staff about language assistance services
6/25/21 (8:30-10 a.m.) - Documenting needs and utilization
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