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Oregon Health Authority

OHA Ombuds Advisory Council

Overview

The Ombuds Advisory Council engages Oregon Health Plan members and those who serve them to:

  • Address member concerns,
  • Explore policies and programs intended to improve member experience and health outcomes, and 
  • Continue discussion about how to best achieve better health, better member experience and lower cost.

Council Meetings

The Ombuds Advisory Council meets quarterly the last Tuesday of January, April, July and October. Until further notice, the council will meet virtually via Microsoft Teams Meeting.

 Use our free subscription service to get Advisory Council meeting notices via text or email

Upcoming Meetings

Meeting archive

Public Testimony and Meeting Accommodation

OHA seeks public testimony! You can submit public comment two ways: 

  • In writing via secure email to OHA.OmbudsOffice@odhsoha.oregon.gov, or 
  • In person by attending a council meeting to share your thoughts and input. All meetings are open to the public and public feedback is a vital component of every discussion.
OHA will share all comments with the council. All submitted comments are subject to disclosure under Oregon public records law. If OHA is asked to release (disclose) your testimony because of a public records request: 
  • We will protect your name and contact information by removing that information. 
  • We may also remove (redact) other information that might allow strangers to identify you. 
  • But medical, addiction, treatment or other information that you provide may be released in order for your testimony to accurately tell your story.
Everyone has a right to know about and use OHA programs and services. OHA provides free help. Some examples of the free help OHA can provide are: 
  • Sign language and spoken language interpreters
  • Written materials in other languages
  • Braille
  • Large print
  • Audio and other formats

If you need help or have questions, please email OHA.OmbudsOffice@odhsoha.oregon.gov at least 48 hours before the meeting.

Next Meeting

Meeting archive

Council Documents

Documents shared during the meeting are attached to the link for the meeting. Go to meeting archive to find older documents.

  
There are no items to show in this view of the "Ombuds Documents" document library.

Council Staff

The OHA Ombuds Program staffs the Ombuds Advisory Council meeting.

Learn about the program

Questions?

Email the OHA Ombuds Program