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Program Areas and Presentations



​​Based upon input and direction provided by statewide stakeholders, national 9-1-1 organizations and the public safety vendor community, the State 9-1-1 Program continues to identify opportunities for the advancement and modernization of 9-1-1 technology.  Transitional NextGeneration 9-1-1 plans are currently being developed and will outline the approach for reaching short and long-term goals toward full NextGeneration 9-1-1 capability

Next Generation 9-1-1
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​Discover the Oregon NG9-1-1 Information Hub, your gateway to tracking the state's progress in implementing Next Generation 9-1-1. This site offers a wealth of resources, including updates, standards, and tools for stakeholders and the public, supporting the modernization of emergency services. Stay informed about Oregon's efforts to enhance 9-1-1 systems and improve emergency response capabilities.

Explore the hub at Oregon NG9-1-1 Information Hub​.

​Throughout 2016, a statewide managed service IP network was designed and implemented for the purpose of supporting secure interoperability between all Oregon PSAPs.   This network supports the delivery of 9-1-1 caller location information, delivery of GIS mapping updates, network time synchronization services and the transport of statistical reporting data associated with 9-1-1 calls.  This network also expands the potential for collaborative emergency data sharing between all PSAPs throughout Oregon.​​

​The state 9-1-1 Program strives to engage stakeholders at all levels early and often, and views this process as the most important ingredient for successful NextGeneration 9-1-1 project delivery.  The program continues to focus on increasing awareness and accountability through efficient and effective use of 9-1-1 program resources by promoting benefits of enterprise investment and planning while increasing partnership and effectiveness between the State 9-1-1 Program and all Oregon PSAP's.

PSAP Planning for Success! (Post-workshop Summary Report)​

Oregon Transitional NG9-1-1 Quarterly Update (05/15/2018)​

Oregon Transitional NG9-1-1 Quarterly Update  (03/07/2018)

Oregon NG9-1-1 Governance Structure​​

Statewide PSAP Quarterly Update (09/12/2018)​

Statewide PSAP Quarterly Update (12/05/2018)​

Statewide PSAP Quarterly Update (09/11/2019)​

Statewide PSAP Quarterly Update (05/12/2021)

Statewide PSAP Quarterly Update (09/14/2021)​​

​In August 2016 several 9-1-1 centers in Northwest Oregon worked together and became the first in the state to ‘go live’ with Text to 9-1-1.  The 9-1-1 tax, managed by the Oregon Department of Emergency Management’s 9-1-1 program, paid for the Text to 9-1-1 web-based services.  Upon early successful testing and implementation, the state 9-1-1 program has also offered to pay for a web-based interim solution for any 9-1-1 center in the state that wishes to participate. ​

Geographic Information Systems (GIS) and location accuracy are critical components for locating a 9-1-1 emergency caller quickly and efficiently. GIS data is used in all 9-1-1 Public Safety Answering Points (PSAPs) today for map displays, call routing and address verification. The 9-1-1 Program continues to partner with local, state and federal partners as well as industry leaders to develop, maintain and support quality GIS location data.

GIS Mapping Resources