We're Here to Help!
The lists below will help you find the right place to call when you have questions about your OHP coverage.
For help near you, contact:
CCO Contacts
Most OHP members are enrolled in CCOs. Contact your CCO if you:
- Need help making an appointment.
- Need help finding a provider or want to change your provider.
- Have questions about coverage or services offered.
- Get a bill.
Find CCOs in your area.
Local Ride Services
Need help getting to a health care visit? Call your local ride service.
This page lists phone numbers and websites for the ride services serving CCO and fee-for-service (open card) members.
OHP Contacts
Call OHP Client Services at 800-273-0557 (TTY 711) if you:
- Want to change your CCO or enroll in one.
- Need a new Oregon Health ID card, OHP handbook or Certificate of Creditable Coverage.
- Get a bill and are not in a CCO.
- Need help making an appointment and are not in a CCO.
- Have questions about coverage and are not in a CCO.
Open 8 a.m. to 5 p.m. Pacific Time, Monday through Friday. You can also email OHP Client Services.
Call Oregon Eligibility (ONE) Customer Service at 800-699-9075 (TTY 711) if you:
- Have questions about eligibility.
- Become pregnant or your pregnancy ends.
- Need help using the ONE system.
- Need to change your mailing address, email address or phone number.
- Need information in another language or another format, such as (but not limited to) large print, Braille, audio recordings, web-based communications and other electronic formats.
Open 7 a.m. to 6 p.m. Pacific Time, Monday through Friday.
To get help in person:
Other Helpful Contacts
Call OHP Care Coordination at 800-562-4620 if you:
- Are not enrolled in a CCO and need nurse advice. The Nurse Advice Line is open 24 hours a day, every day.
- Are not enrolled in a CCO and need help finding a provider that accepts OHP open card. This service is available Monday through Friday, 8 a.m. to 5 p.m. Pacific Time.
Learn more about OHP Care Coordination.
Call CareOregon Tribal Care Coordination at 844-847-9320 if you:
- Are not enrolled in a CCO,
- Self-identify as American Indian or Alaska Native, and
- Need to find a provider, get help using your OHP benefits, or would like help managing your health care needs.
Open Monday through Friday, 8 a.m. to 5 p.m. Pacific Time.
Learn more about CareOregon Tribal Care Coordination.