eWIC planning resources

eWIC implementation planning archive

On this page:

Note:

Oregon completed the eWIC rollout in June 2016. Documents on this page remain as a resource for other WIC programs preparing for their own transition. For additional assistance, please contact our office at 971-673-0040.  

Showcase materials

PowerPoint Presentation Slides

• 01 eWIC 101
• 02 Clinic Readiness and Training
• 03 Training (002)
• 04 Approved Products List
• 05 MIS & UAT Slides
• 06 Vendor Management
• 07a Shopper Ed
• 07b Troubleshooting
• 08 Data & Reports
• 09 Financials
  
  

Additional resource materials

• Prioritized decision making criteria (PDF)
  
• Leadership decision recommendation form (PDF)  blank form   |   example of completed form
• Workgroup definitions (PDF)
• Training Concept List (PDF)
• Face-to-Face Training Design (PDF)
• Troubleshooting Shopper Issues (PDF)
• Creating Participant Videos with Adobe Captivate (PDF)
• Creating Participant Videos with Adobe Captivate Poster  (PDF)

Vendor readiness

• WIC EBT Vendor Site Survey (PDF)
• 2015-06-16 Vendor Moratorium (PDF)
• Sample Early Deployment Request Large Chain (PDF)
• Sample Get-Ready Letter Medium Stores (PDF)
• Sample Get-Ready Letter Stand-Beside (PDF)
• Current eWIC Vendor Training Agenda (PDF)
• 2016 eWIC Transactions & Receipts (PDF)
• WIC Adjustment procedures for Integrated Vendors (PDF)
• Sample Blank Single Store VAA (PDF)
• Vendor Authorization Flow – Integrated (PDF)
• Vendor Authorization Flow – Stand-Beside (PDF)
• eWIC Training Confirm Integrated (PDF)
• eWIC Training Confirm Stand-Beside (PDF)
• 2015 eWIC Training Slides & Notes (PPT)
• Need Help with eWIC (PDF)
• eWIC Rollout Training Agenda (PDF)
• Live Shopping Script - Integrated Stores 2017 (PDF)
• Live Shopping Script - Stand-Beside Stores 2017 (PDF)

eWIC participant education 

• How to shop with your eWIC card (57-1002, PDF)
  Languages available: English | Spanish | Arabic | Chinese | Russian | Somali | Vietnamese
  
  
• Using your eWIC card (cardholder education, 57-1008, PDF)  
  Languages available: English | Spanish | Arabic | Chinese | Russian | Somali | Vietnamese
  
  
• Participant signature form (57-629)  See Clinic Forms page
• WIC Rights & Responsibilities (57-630)    See Clinic Forms page
• Thanks for helping pilot eWIC    English/Spanish (PDF)
• Participant centered group session guide: Welcome to eWIC! (Word)
• Self-paced lesson: Shopping with eWIC (PDF)

See the eWIC materials checklist for a complete list of materials and release dates

Promoting eWIC to participants

• Poster: eWIC is coming soon!  English/Spanish (PDF)
• Poster: Call Oregon eWIC customer service   English/Spanish  (PDF)
• Participant notice: Coming soon to your WIC clinic... Oregon eWIC   English/Spanish  (PDF)
• Participant notice: Your family will be getting an Oregon eWIC card soon!   English/Spanish  (PDF)

Staff training materials 

• Resource packet for eWIC face-to-face training (PDF)
• Training workbook   Regional sessions version (PDF)    |   PSOB sessions version (PDF)

Clinic operations 

Certification and clinic operations

• Certification data entry document (57-636)
• eWIC card inventory form (PDF)
• Separation of duties audit form (DOCX)
• Clinic distribution sites and card inventory point of contact form (XLS)

Reports

• Caseload management reports (PDF)
• eWIC report changes (PDF)

Job aids

• Job aid: Compare first and second cardholders (PDF)
• Job aid: What can happen over the phone? (PDF)

Promotion resources

• Sample Facebook posts (PDF)  English  |  Spanish
• Press release template (DOC)
• eWIC feedback card (DOC)
• Media release/consent form (PDF)  English  |  Spanish 

eWIC Policies

All policies are now on the WIC Policy and Procedure Manual page 

Clinic readiness toolkit

Section 1
Introduction to the Clinic eWIC Readiness Toolkit (CeRT) (PDF)
Resources: Suggested Oregon eWIC readiness activity timeline (PDF)
Resources: eWIC readiness webinars overview (PDF)
Resources: Glossary of terms and acronyms (PDF)
Resources: Task checklist   (PDF)

Section 2
Conversion and participant notification - changing from vouchers to eWIC (PDF)

Section 3 

Appointment schedule and caseload management (PDF)
Resources: Appointment schedule template modification for eWIC (PDF)

Section 4
Clinic flow (PDF)
Resources: Clinic flow chart (PDF)

Section 5
Equipment (PDF)

Section 6 
eWIC cards and inventory (PDF)

Section 7 
Participant materials (PDF)

Section 8 
Partner notification and promotion (PDF)

Section 9 
Summary of policy changes (PDF)