Featured Stories

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Danielle Shallcross, Psy.D., OSH clinical psychologist, and Michelle Swanger, OSH Treatment Services director, were recently recognized as State of Oregon Ambassadors of Public Service.

They join a cohort of State of Oregon employees who exemplify operational excellence and embrace principles such as respect for every individual, continuous improvement and empowering others to create a culture of excellence within state government.

Shallcross and Swanger both center their work on improving the patient experience as they seek ways to empower staff's professional growth.

As Treatment Services director, Swanger lives out her commitment to the pursuit of excellence by striving daily to achieve the best outcomes for patients. Under her leadership, the Treatment Services Department uses patient surveys, participation data and other sources of information to adjust service delivery and to ensure each patient's needs are being met. Swanger is also a leader who supports staff's learning opportunities and collaborates with other psychiatric hospitals across the U.S. to learn and share best practices.

As the only current OSH clinician fully trained in Dialectical Behavior Therapy (DBT)— an evidence-based therapy for Borderline Personality Disorder and many other mental health conditions – Shallcross provides DBT[SA1]  services to patients and regularly offers foundational DBT training to OSH staff. Shallcross also leads OSH's Gender Expansive Care and Organizational Support (GECOS) team. Under her leadership, in the past year the GECOS team has developed and implemented processes from patient referral, assessment, treatment and peer support to ensuring patients have connections to community supports upon discharge.

In their roles, Swanger and Shallcross both support treatment excellence at the hospital, and we are so proud to have them on our team!

Interested in joining the OSH team in changing lives? Visit OSHJobs.com. ​