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Oregon Health Authority

Notice Guides

Learn about Notices Sent from the ONE Eligibility System

Notice Guides describe the notices issued through the ONE Eligibility system. They outline:

  • The general sections of each notice, and
  • The types of content people may see in the notices about their medical, food, cash and childcare benefits.

How to Use the Guides

Partners can use these guides to help people receiving benefits understand:

  • What to expect and 
  • How to navigate the medical renewal process.

The notices are now easier to read and give more details about decisions. New Notice Guides are coming soon to reflect these changes. 

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