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Employer Resource Connection

Free help to hire home care workers

If you get in-home services through Medicaid or Oregon Project Independence, you can get free training and support to hire and manage home care workers. Consultants provide these services through the Employer Resource Connection (ERC) program.

How consultants helpFind a consultantContact us

ERC program brochure

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How consultants help

Click on a box to learn how consultants can help you.

All consultants can help you learn to hire and manage home care workers, including: ​

  • Create a profile on Carina​ (care matching website)
  • ​Create interview questions
  • Hold mock interviews to build your interview skills
  • Get tax information about employing a worker
  • ​Create a backup plan if your worker is unable to make a shift
  • Learn h​ow to keep professional boundaries

​Some consultants also provide extra, hands-on ​support to link you directly with a home care worker. 

​Consultants can give you free printed materials to help you develop goals, manage services, and maintain a safe environment for you and your employee.

  • Consumer-Employer Training Guide: Being a Successful Employer
    • Information on how to be a successful employer of a worker.
  • Resource Sheets: ​Quick reference sheets instead of the guide
    • Figuring out what I need
    • Creating a help wanted ad
    • Interview resource sheet
    • Is this the right worker for me?
    • Warning signs of an unacceptable worker
    • How to develop a back-up plan
  • Tools to help you manage your services
    • Interview questions
    • Back-up plan
    • Daily sign-in
    • Weekly schedule
    • Performance evaluation
    • Household safety checklist
    • Emergency planning c​hecklist
    • Emergenc​y to-go checklist

Find a consultant

Choose the type of help you want from a consultant.

Training to hire and manage workersExtra support to link you with workers


Consultants who provide training and mentoring

These consultants teach people how to hire and manage home care workers. This includes how to find and interview workers, tax information about employing a worker and more. Check the table below to see what kind of workers a consultant can help you hire.

  • Homecare Workers (HCW) - for older adults and people with physical disabilities
  • Personal Support Workers (PSW) - for people with intellectual and developmental disabilities
  • Personal Care Attendants (PCA) - for people with behavioral health needs
Enter your county name in the search box below to find consultants in your area.

Consultants who link consumers to workers

These consultants provide hands-on support to help you find, screen, interview and hire in-home workers. They can sit in on interviews and help you find a good fit. Check the table below to see what kind of workers a consultant can help you hire.

  • Homecare Workers (HCW) - for older adults and people with physical disabilities
  • Personal Support Workers (PSW) - for people with intellectual and developmental disabilities
  • Personal Care Attendants (PCA) - for people with behavioral health needs
Enter your county name in the search box below to find consultants in your area.

Have questions or need help?

Oregon Home Care Commission

Email:ohcc.erc@odhsoha.oregon.gov 

Call: 877-867-0077

Monday to Friday from 8 a.m. to 5 p.m.