An ombudsman is an independent, appointed official who serves Oregonians that need help interacting with, investigating, or filing a grievance against a public body. Oregon state government offers ombudsman offices for the following subjects.
Oregon ombudsman offices:
Foster Care Ombudsman is an independent resource to investigate complaints, concerns or violations of rights for children in the custody of the Oregon Department of Human Services.
The Governor's Advocacy Office helps people work through questions, concerns or complaints about Oregon Department of Human Services or programs.
The Long-Term Care Ombudsman program is an independent state agency that serves long-term care facility residents through complaint investigation, resolution and advocacy for improvement in resident care.
The Oregon Public Guardian and Conservator Program serves as court-appointed, surrogate decision makers for adults that are incapable of making some or most of the decisions necessary for their basic care and safety.
Residential Facilities Ombudsman provides advocacy for individuals living in homes licensed or certified for intellectual and/or developmental disabilities or mental health conditions.
The Office of Small Business Assistance helps small businesses (for-profit or nonprofit organization with zero to 100 employees) that have a question or concern about state or local government.
The Office of the Small Business Ombudsman for Workers’ Compensation serves as an independent advocate for small businesses, entrepreneurs, and the professional advisers who serve them.
The Ombuds Office for Oregon Workers is the state office that serves as an independent advocate for workers by helping them understand their rights, benefits, protections, and responsibilities within the workers' compensation system and workplace safety and health laws and rules.
The Oregon Health Authority has a team of staff who advocate for Oregon Health Plan (OHP) members. These staff are called OHP Ombudspersons. The goal of the Ombuds team is to make sure OHP members get quality health care.
Office of Corrections Ombudsman
The Office of Corrections Ombudsman is an independent resource to investigate complaints, concerns, or violation of rights for adults in custody of the Oregon Department of Corrections and to provide oversight of the agency. The Office of Corrections Ombudsman can be reached at 1-833-685-0842.