BOLI’s Alternative Dispute Resolution (ADR) Team is committed to providing Oregonians with accessible, free, and confidential mediation services that support individuals, businesses, and employers in resolving disputes promptly and efficiently. At the heart of our work is the belief that everyone deserves to be treated with fairness, respect, and dignity in their work environments, housing, and public spaces.
As impartial facilitators, ADR Team mediators are dedicated to self-determination of the participants, open communication, and productive negotiation. Our approach supports opportunities for repair, recovery, and closure, while offering a mediation process that is clear, understandable, and transparent to the parties involved.
Mediation is a safe and confidential platform for both parties to communicate through a mediator to reach a negotiated settlement agreement. Mediation is fair. The mediator does not take sides, provide legal advice, or make decisions for you. Instead, they facilitate conversation, encourage problem-solving, and help clarify issues. The goal is to help both parties agree on a resolution that suits their needs. In mediation, parties are in control of the outcome, not the agency. Parties can agree on resolution terms that may not be available at the conclusion of litigation or contested case proceeding.
Our experienced mediators offer mediation services, including full-day mediation sessions and assistance in final settlement drafting, at no cost to the parties.