Activating OERS
Local public safety agencies such as law enforcement, fire and emergency medical services normally provide the first response to an incident through 9-1-1.
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Once notified, local public safety agencies call OERS at 800-452-0311 (or in Salem 503-378-6377) . If necessary, responsible parties would then call the National Response Center at 800-424-8802.
OERS provides 24-hour service. Callers are asked to provide the following information:
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Name and agency
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Telephone number
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Type of incident and the materials involved
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Location and time of incident
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Background and how the incident occurred
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On-scene contact and how to reach them
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Severity of incident (threat to people, property or the environment)
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Actions taken (containment, evacuation, etc.)
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Responsible party and telephone number