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Explore Driver and Motor Vehicle Services


Driver and Motor Vehicle Services — better known as DMV — helps to protect your property and identity. We also help make sure that we all know and follow the rules of the road. Your license and registration fees help pay for roads, buses and other transportation services. We have offices all over the state, and provide many services online. Serving Oregonians and providing excellent customer service is the core of who we are at DMV.

What We Do

Our group provides call center and record services for DMV customers. We answer questions, schedule drive tests, and help callers conduct business with the DMV. Two of our satellite call centers employ people from the Coffee Creek Correctional Facility and the Oregon State Correctional Institution. DMV employees staff the third call center at the DMV Headquarters Building in Salem.

We provide driver and vehicle records requested by public and private organizations (such as law enforcement, businesses, and individuals) while making sure personal information is kept secure. We work with the Employment Department to provide hearings for people who appeal DMV actions such as driver license suspensions.

We also process all mail-in applications for titles, registrations and customer plates.  We handle mail, create digital images of transactions, and provide administrative support and training to the rest of DMV.  In addition, we issue driver licenses, record traffic violations and convictions, process crash reports and license suspensions, and manage driver improvement activities. We also assist customers who have lost or could lose their driving privileges.

How We Live Our Mission and Values

We exhibit the values of safety and integrity by keeping customer information secure. We show excellence by providing exceptional customer service and by focusing on being efficient and effective. We show excellence by processing requests efficiently and providing high-quality customer service.

Degrees and Experience We Look For

We look for people who have customer service experience, general clerical experience, call center experience, training experience, facilities experience, and who have a high degree of integrity.

Our Most Common Jobs

  • Records inquiry clerks
  • Administrative professionals
  • Document processors
  • Vehicle transaction specialists
  • Driver transaction specialists
  • Unit managers
  • Imaging specialists
  • Confidential records specialists
  • Trainers
  • Facilities managers
  • Program managers​​
Two dmv employees standing at a counter

​What We Do

We operate DMV’s 60 field offices statewide and are, for many members of the public, the face of ODOT. We serve about 15,000 customers each day! We administer driver knowledge, skill and vision tests, issue driver licenses and ID cards, reinstate driving privileges, register vehicles, issue license plates and stickers, handle title applications and inspect vehicle identification numbers.

We also handle work for other ODOT divisions and other agencies. For example, we sell Sno-Park permits, register voters, record organ and tissue donor designations and issue temporary permits for vehicles.

How We Live Our Mission and Values

We demonstrate excellence by providing excellent customer service to Oregonians. Our group is known for embracing diversity and fostering a culture of inclusion.

Degrees or Experience We Look For

We look for those with customer service  experience in a professional and fast-paced environment. Working directly with members of the public ​and computer experience are also important. Previous jobs that involved handling money are also helpful​.

Our Most Common Jobs

  • Transportation service representative
  • Customer service manager
  • CDL examiner
  • Office leader
​DMV employee handing paperwork to a customer

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​What We Do

Our office finds ways to improve the customer experience at DMV and make positive changes to the way we do business. We run the DMV2U website where you can renew your vehicle registration, get a new license plate or replace an old one, order a replacement license or ID card, pay a reinstatement fee, report an address change, and much more. Our goal is to make it easier for Oregonians to take care of their DMV business without having to visit an office whenever possible.

We also help DMV communicate more easily with law enforcement and other partners like the courts. We are focused on building the DMV of the future.

How We Live Our Mission and Values

We continuously strive to be more efficient, effective and innovative. We show excellence through the improvements we are making to provide better customer service to the public, law enforcement and other partners. Our mission is to exceed expectations, one customer at a time.

Degrees or Experience We Look For

Our employees may have degrees or experience in business or public administration, organizational leadership, public relations, marketing, social science or management.

Our Most Common Jobs

  • Organizational change practitioners
  • Communications experts
  • Project managers
  • Web editors
  • Business analysts​
DMV employee smiling in front of his computer

​What We Do

We conduct investigations of dealer, vehicle appraisers and commercial driver schools to make sure they are properly licensed, certified and insured. We also certify non-commercial driver training schools and drive examiners, making sure they follow federal and state regulations, and we investigate driver license and ID fraud. We write the policies about driver licenses and permits and motorcycle endorsements and manage the Organ Donor Program, the Motor Voter Program, and maintain the Oregon Driver Manual.

We work to improve and standardize business processes, coordinate and monitor changes to DMV hardware and software, and plan and initiate major projects within the DMV. We coordinate the implementation of new laws, manage license plate and sticker inventory, deal with stolen vehicle cases, and write and review DMV forms.

How We Live Our Mission and Values

We help maintain the safety of Oregonians by preventing fraud, ensuring that vehicle dealers are following laws, and checking to see that driver training schools and examiners are properly certified.

Degrees or Experience We Look For

We look for people with project management experience, Oregon Project Management Associate (OPMA) certification, (Project Management Professional) PMP certification, investigative or research experience, planning experience, experience analyzing public budgets and programs. Useful degrees are in business administration, management, public administration, law enforcement, criminal justice, law, accounting, auditing, social science, finance and political science.

Our Most Common Jobs

  • Project manager
  • Fraud investigator
  • Policy analyst
  • Budget coordinator
  • Legislative analyst
  • Compliance specialist
Two DMV employees sitting together and smiling

Keeping Oregon roads and drivers safe is our top priority. The Transportation Safety Office has many different jobs impacting the driving community for you to explore – visit our Transportation Safety page to learn more. ​

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Team Highlights

ODOT Origins - Rebecca Reynolds

This is what a behind-the-wheel drive test is like.




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ODOT Career Opportunities

Current Jobs at DMV

Did You Know?

Besides completing vehicle and licensing transactions, you can also register to vote, register to be an organ donor, and buy a Snow Park permit at the DMV.