Office Closures

Holiday Observances

Visit the State Building Closures page for current closure dates and other building closure information.

How Closures Affect You

Oregon Health Plan (OHP) Members

Learn more about OHP member services.

Customer service for OHP coordinated care organizations and dental plans.

Care coordination for fee-for-service members:

OHP Care Coordination Nurse Advice and Triage Service at 800-562-4620.
CareOregon Tribal Care Coordination at 844-847-9320.

ODHS/OHA offices, including:

The Governor's Advocacy Office
Self-sufficiency and child welfare offices
AAA/APD offices
OHP Client Services
Oregon Eligibility (ONE) Customer Service

To report child abuse or neglect, use the after-hours numbers posted on this page. To report elder abuse or neglect, call 911.

OHP Providers

Learn more about resources for OHP providers.

Electronic data interchange batch and real-time transactions

Oregon Medicaid Provider Portal at https://www.or-medicaid.gov:

Submit, review and adjust claims
Submit and review prior authorization requests
Verify member eligibility and coordinated care organization (CCO) enrollment
Verify OHP coverage for specific treatment and condition pairs

Automated Voice Response at 866-692-3864:

Learn more with the AVR User Guide (PDF).

The Oregon Pharmacy Call Center:

Phone: 888-202-2126
Fax: 888-346-0178

Provider relations services for OHP coordinated care organizations and dental plans.

Phone and email support from:

Benefit RN Hotline
Prior Authorization Line
Provider Enrollment
Provider Services
EDI Support Services