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Community Partner Resources

DMV Community Partner Resources 

DMV's Customer Connect team provides information for nonprofits and social services agencies to improve the experience of customers at DMV. We want people to come to DMV offices prepared with the information and documents they need to get their transactions done.

Request a speaker
DMV's Customer Connect team offers presentations by request. Email Customerconnect@odot.oregon.gov to request a presentation on these topics:

These videos help explain common questions we get from community partners. They include information on roadblocks our customers face and how to navigate DMV services for all customers. Many of the videos have details about the DMV Determination of Homelessness Form needed to get the free ID card. ​


 

 

 
 
 

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Resource List

211info empowers Oregon and Southwest Washington communities by helping people identify, navigate and connect with the local resources they need. 211info is a private, community-based nonprofit organization funded by state and municipal contracts, foundations, donations, and community partners in Oregon and Southwest Washington. 211info serves Clark, Cowlitz, Skamania, and Wahkiakum counties in Washington and the entire state of Oregon. Many different kinds of organizations operate the 211 service, including United Way, Goodwill, Community Action Partnerships and local crisis centers.

Get in touch with resources by dialing 211 on your phone or visiting their website at https://www.211info.org/​. 

All DMV offices have tools to assist in translating a verbal conversation from one language to another.

To request a Determination of Homelessness form please email Customerconnect@odot.oregon.gov.  

DMV Customer Assistance is available Monday through Friday 8:00 a.m. to 5:00 p.m. to answer questions and help with things like making an appointment at an office for those who do not have access to the web. 
  • ​Bend: 541-388-6322
  • Medford: 541-776-6025
  • Portland Metro: 503-299-9999
  • Roseburg: 541-440-3395
  • Salem Metro Area: 503-945-5000
  • Statewide Relay (TTY): 7-1-1
Helpful Links:

What you can do on DMV2U​.

General 

Access your DMV profile
Ask DMV a question 
Change your address  
Schedule an appointment  
Submit a dealer/dismantler complaint 

Driver

Apply for a license/permit/ID card  
Determine your REAL ID documents
Pay reinstatement fee
Purchase your driving record
Renew your expiring card
Replace your lost or damaged card
Reprint temporary license/permit/ID card
Request a hearing or review
Upload your Medical Examiner's Certificate

Vehicle

Calculate your fees
Order a new plate
Purchase a Sno-Park permit
Purchase a trip permit
Renew or replace your vehicle registration
Reprint registration renewal receipt
Submit a notice of vehicle sale