After you file your taxes, please wait for two weeks before checking your refund status.
Refund processing timelines:
- 95 percent of taxpayers receive their refunds within two weeks (automated processing).
- 5 percent of taxpayer receive their refund within 20 weeks (manual processing)
Check your refund status now
The Where’s My Refund? tool will provide a general overview of your refund status.
For more detailed information about your refund log into your Revenue Online account.
Logging into your Revenue Online account is the best way to get detailed updates on your tax refund status. In your Revenue Online account use our Where's My Refund? link located in the Personal Income Tax section to check your refund status. Your Revenue Online account will also give you access to other online services, saving you time, instead of waiting on hold for a customer service agent.
Refund processing timeline
You should contact us if:
- Your refund status hasn't changed in more than 20 weeks.
- You are unable to create a Revenue Online account.
- The Where's My Refund? tool tells you to contact our agency.
Our phone lines are typically very busy from February through June.
You can call 503-378-4988 or 800-356-4222 or email us at questions.dor@dor.oregon.gov.
Unless you are calling regarding the three reasons above, please keep in mind that our contact center representatives have the same information as our Where's My Refund? tool.
Most returns are processed within two weeks.
Some returns need manual processing and may take longer to process.
Common reasons that may cause a refund delay:
- Mailing a paper return.
- Errors in your return that require adjustments.
- Your return is missing information or is incomplete.
- Your return is identified for additional review.
- We received more than one return associated with your name.
Note: Information is updated overnight, however it is unlikely that a refund status will change daily.
You can check and update your address in several ways:
We begin paying interest on your Oregon refund 45 days after the filing due date or 45 days after you file your return (whichever is later). We do not pay interest on reissued checks (including forged checks).
Learn more about interest rates here.
Frequently asked questions
The lost check must be at least 30 days old. Contact us for a Statement of Ownership form to request a new check. Allow two to four weeks for your replacement check to arrive after you send us the completed form.
No, we can't change the direct deposit information provided on your tax return. If a direct deposit fails, we mail a check to the address on your return. The check takes about two weeks to reach you after the attempted direct deposit date.
When we use part of your refund to pay debt, we issue the remaining balance to you at the same time. We also send a letter that explains the debts paid.
If you filed a change of address with the U.S. Postal Service, they'll forward your check to your new address. You can also update your address with us so we can send your check to your new address. You can use Revenue Online, contact us, or send us a Change of Address/Name form.
If you want your Oregon refund apportioned between yourself and your spouse, you need to request it in writing. When your return is processed, we'll notify you of our intent to apply the joint refund to any debts owed to the state of Oregon. When you receive our notice, send us a request to apportion the refund. You must respond within 30 days of the date on our notice. You can use federal Form 8379, Injured Spouse Allocation. We will apportion the refund based on your federal adjusted gross income. We must have a copy of your federal return to process the apportionment.