Policy and procedure manual

100 Organization: How to Use the WIC Policy Manual
140 Organization: Purpose and Chart

300 Fiscal Overview
305 Funding Formula
310 Annual Plan/Contract Payment Process for Local Programs
315 Fiscal Reporting Requirements
316 Quarterly Breakout of Staff Time
320 Fiscal Review of Local Programs
325 Caseload Management
330 Penalty for Underspending Food Budget
340 Local Agency Travel Reimbursement

400 Local Program Overview:  Responsibilities and Communications
410 Administrative Appeals for Local Programs
420 Approval Process for Local Program Policies and Procedures
426 Record Retention Period
435 Staffing Requirements
440 Staff Training Requirements
450 Confidentiality
451 Change in Guardianship
452 Civil Rights
458 Appeals Process for Participants
460 Program Incentive Items
470 Local Program Outreach
475 Waiting List
480 Voter Registration - National Voter Registration Act
481 Immunization Screening and Referral Protocol
490 Emergency and Disaster Planning and Coordination

501 Ordering and Securing eWIC Cards
510 WIC Cardholder Requirements
511 Food Benefit Issuance
561 Program Integrity: Replacement of Food Benefits
587 Program Integrity: Dual Participation
588 Program Integrity: Complaints
590 Program Integrity: Participant Violations
595 Program Integrity: Separation of Duties
596 Program Integrity: Acknowledgment of Employee Responsibilities

600 Certification Overview
601 Physical Presence at Certification
605 Processing Standards
610 Required Proofs -- Identity, Residency, Income
611 Income Eligibility: Determining Income Eligibility
612 Income Eligibility: Adjunct or Automatic Income Eligibility
613 Income Eligibility: What Counts as Income?
614 Income Eligibility: Current Income Guidelines
615 Income Eligibility: Change in Income
616 Unavailable Proofs
620 Certification and Issuing Benefits or eWIC Cards to Themselves, Co-workers, Relatives or Friends
621 Providing WIC Services During Home Visits
625 Risk Assessment
626 Hemoglobin and Hematocrit Screening in WIC
627 Procedures for Ordering HemoCue Supplies
628 Anthropometric Screening
635 Participant Notification:  Eligibility, Rights and Responsibilities
636 Participant Notification:  Ineligibility and Termination from WIC
640 Documentation Requirements for Certification
641 Documentation Requirements for Certification in the Absence of TWIST
646 Mid-Certification Health Assessment
650 WIC Transfers/VOC and WIC Overseas Program
655 Homeless Applicants
657 Migrant Workers:  Definition
660 Competent Professional Authority: Requirements
661 Competent Professional Authority: Appropriate Counseling for Risk Levels
670 Overview of Risk Criteria and Priorities
675 Risk Criteria: Codes and Descriptions

710 Breastfeeding: Definition, Promotion and Support Standards
712 Breastfeeding: Breast Pump Ordering, Distribution and Tracking Guidelines
713 Breastfeeding: Use of Supplemental Formula
716 Breastfeeding Peer Counseling (BFPC) Program Requirements
720 General Information on Formula Use
730 Bid Formula: Use and Description
733 Formula Warehouse
735 Exchange and Handling of Returned Formula
760 Medical Formulas
765 Medical Documentation
769 Assigning WIC Food Packages
770 Authorized Foods

810 Nutrition-Focused Education and Counseling
820 Quarterly Nutrition Education Contacts
830 Nutrition Counseling and Services for High-Risk Participants
840 Documentation for Nutrition-Focused Education and Counseling
850 Nutrition Services Plan
880 Referrals

901 TWIST Data System Security
902 State Provided Laptops, Air Cards and PIN Devices

1000 Overview of Vendor Management

1100 Farm Direct Nutrition Program: Local Program Responsibilities