Telecommunications Management Program

Telecommunications provides a vendor managed telephone system that includes:

• Basic telephone services
  
• Call Center Services
• Audio Conferencing
• Instant messaging
• Billing portal
• 911 services
• Installation, maintenance, and repair
• Training

The team manages vendor contracts and relationships to ensure resilient and reliable telephone services. The team acts as liaison between agencies and vendors, focusing on clear communication.

Training videos

Telecommunications offers a collection of training videos that were custom made for Oregon state government's use of the Atos Unify branded phones.

Xpressions Voicemail