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Responses to emails may take from 7 - 10 business days. For faster service you may find the answer to your question posted below. Please review these topics before submitting your question.
Most Frequent Questions.
If you did not find the answer to your question above, please use this form to submit your question. Provide as much information as possible. PERS cannot process requests that require a signature (such as name or address change) via email. To maintain account confidentiality, PERS is unable to release account balance or account-specific information via email. To request specific account information please call Customer Service at 503-598-7377 or toll free 888-320-7377, Monday through Friday 8:30 a.m. - 5:00 p.m. or fax your request to 503-598-0561.
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