OPEN RECORD ACCOUNT INFORMATION
For your convenience, you may set up a billing account for your future Open Record requests. There is no additional set up fee and no minimum number of requests that must be submitted.
There are two different methods in which you may establish an account.
METHOD 1: BILLING ACCOUNT - MAIL OR FAX
A billing account is designed for customers who wish to FAX or mail criminal history requests to us.
If you would like to set up a billing account, please fill out the Account Request Form, and fax (503-378-2121) or mail the application to us at:
Open Records Section
Identification Services Section
3772 Portland Rd. NE
Salem, OR 97303
(503) 378-3070 (Voice/TDD)
FAX (503) 378-2121
Your account will be established upon receipt of this form. You may fax or mail requests for criminal history inquiries immediately. There is a $10.00 fee per request. Your account will be billed quarterly.
We would appreciate the use of our form to submit your requests. It is mandatory that the name, date of birth or approximate age, and current or last known address portion of the form be completed . We CANNOT process your requests if any of this information is omitted. Your requestor information must also be completed on each request to ensure proper billing. Results cannot be given by telephone or fax; they will be sent by U.S. Mail.
Cover letters and authorizations are not required. We do not keep or mail back the added information. If the inquiries are for employment purposes, you are required by law to inform the applicant of the criminal history search. Please check the appropriate line in the requestor information to show how you have complied with this.
METHOD 2: BILLING ACCOUNT- INTERNET
An Internet account is designed for customers who wish to submit criminal history requests to us electronically and receive responses through our web site. This link will take you to an account application that you can fill out and submit online, for Internet accounts only.
You will be notified when you are online for access. Any questions may be directed to the Open Records Section at (503) 373-1808 Ext. 230. There is a $10.00 fee per request.
To make a record request through the Internet you must be a registered client on this site.
Unregistered clients may apply for an account by filling out the client application form.
The goal of this site is to simplify the process of ordering a criminal history check on an individual while maintaining privacy through security measures, minimizing process costs, and focusing on quality. Please notify us of any suggestions to enhance our goal, problems that occur on the site or ambiguity in site by sending us a suggestion form.
After receiving your request, we will post the results by indicating either "No Record" or "In Process". The "In Process" message would indicate a qualified record was found, and the record will be mailed after the 14 day waiting period.
Please select the method that best suits your needs, and follow the appropriate procedures.
Any questions may be directed to the Open Records Section at (503)373-1808 ext. 230.
We look forward to doing business with you.
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