1. Using Oregon approved software, complete the federal and state returns.
   
   
2. The federal and state returns are signed with the federal PIN or the Oregon Form EF prior to filing the return.
   
   
3. Within 24 hours after the returns are filed, the IRS will send an acknowledgement to the software company that you used to e-file letting them know (who will then notify you) the return was received.
   
   
4. The same software company will receive the Oregon acknowledgement 2-3 days after the IRS acknowledgement.
   
   
5. If you are requesting a refund, it will be issued within 7-12 days after processing begins. Please allow extra time if claiming Working Family Child Care Credit (WFC).

• Are easily prepared and filed as most software has easy to follow step-by-step instructions.
• Are acknowledged by the IRS and Oregon as being received.
• Are processed faster than paper returns.
• Result in faster refunds. Generally after processing begins, e-filers receive their refunds in 7–12 business days if not claiming Working Family Child Care Credit (WFC). Please allow extra time for processing if claiming WFC.

• Select Oregon approved e-file software.
• Complete the federal and state returns.
• Review the returns, making sure all information is accurate.
• Sign the federal return using the federal PIN. Oregon recognizes the federal PIN.
• Or complete the 2007 Oregon Form EF signature document. Keep them with your records; do not send.
• If you have tax due, complete the Oregon Income Tax Payment Voucher, Form 40-V for mailing 2007 tax due or 2008 estimated payments. Do not send your W-2s and 1099s; keep them with your records.
• Pay any tax due by April 15, 2008 to avoid penalty and interest.

• Copies of your federal and state returns.
• Copies of special-case attachments, if any, that you mailed or faxed to the department.
• Your W-2(s) and 1099(s).
• Oregon Form EF Individual Income Tax Declaration for Electronic Filing. (If you signed your federal and state returns with a federal PIN (Form 8879), you do not need to sign Oregon Form EF.) Do not mail Form EF and attachments to the Oregon Department of Revenue unless requested to do so.
• Copies of acknowledgements from the IRS and the Oregon Department of Revenue, which states that they have received your returns.
• All other supporting documents pertaining to the federal and state returns that you are filing; such as receipts and/or statements.

1. I moved. How do I notify the department of my new address?
   
   Call our Tax Services representatives, at 503-378-4988 (Salem) or 1-800-356-4222 (toll-free from an Oregon prefix). Or download the Change of Address form 150-800-735 and mail it to the department at the address listed on the form.
   
   
2. I moved from Oregon to another state in the middle of the year. I need to file both state returns; can I file both electronically?
   
   Yes. Please check with your software company on how to do this.
   
   
3. I used a federal PIN to sign my federal electronic return. How do I sign my Oregon electronic return?
   
   Oregon will accept the federal PIN as an electronic signature on the Oregon return.
   
   
4. I just e-filed my return from home and I haven’t received any acknowledgements that the IRS or Oregon received my returns. What do I do now?
   
   You should receive an IRS acknowledgement within 24 hours of transmitting your returns. The Oregon acknowledgement should come two to three days after the IRS acknowledgement. If you have not received either acknowledgement, please contact your software company technical support. You may also call the department, 503-378-4988 (Salem) or 1-800-356-4222 (toll-free from an Oregon prefix) to check on your return status. Please allow three days from the IRS acknowledgement before contacting the Oregon Department of Revenue.
   
   
5. Will I receive notification before I receive my direct deposit?
   
   No. You will have to monitor your bank account since we do not notify you when the deposit has been made.
   
   If the department has begun processing and there were no adjustments to your return, you should receive your direct deposit refund within 7 to 12 days. The department reserves the right to review any return. If your return was selected for review, your direct deposit may be delayed.
   
   
6. I e-filed my return and now I find I made an error. How do I amend it?
   
   You will need to file an amended return, making sure to check the amended return check box. You will also need to fill out and attach the Oregon Amended Schedule. Amended returns for tax year 2007 can be electronically filed with an Oregon Amended Schedule.
   
   
7. It’s April 15, and I have not yet received an Oregon acknowledgement, and I owe money. How do I send in my payment without an acknowledgement?
   
   Because payment has to be postmarked no later than April 15, 2008, you can download a Payment Voucher by clicking on the link Form 40V, and mail it in with your payment.
   
   
8. It’s April 15, and I have not received an Oregon acknowledgement. If I don’t receive it today, do I need to send in a paper return?
   
   Do not file a paper return. Each e-filed return gets an electronic postmark showing the time and date you submitted it. Oregon accepts the electronic postmark as the filing date for the e-filed Oregon return.
   
   Due to the high volume of returns sent around April 15, it may take an additional day or two to receive your acknowledgement.
   
   
9. I need to file an extension on my Oregon return only, how do I do that?
   
   File Oregon extension Form 40-EXT. If you expect a refund, enter -0- in the payment box of Form 40-EXT.
   
   If you have tax to pay, enter that amount on the Form 40-EXT. The extension allows only more time to file your return, not to pay the tax. Attach your check or money order to the payment coupon and mail to the address on the form to avoid penalties and interest.
   
   Please note: An extension to file does not mean an extension to pay. Payments must be postmarked on or before April 15, 2008 to avoid penalty and interest.
   
   For more information about the Oregon extension, please read our information circular, Income Tax Filing Extension, 150-101-660.
   
   
10. Can I pay by credit card or direct debit?
    
    You can pay your 2007 Oregon individual income tax or make 2008 estimated tax payments with Discover, MasterCard, or Visa credit cards.
    
    You can also make an electronic payment from your checking or savings account on your 2007 Oregon individual income tax, amended return taxes due, 2008 estimated tax payments, or assessments or deficiencies. There is no fee to use this payment option.
    
    See electronic payment options for more information
    
    
11. I want to pay my taxes. How do I submit my payment?
    
    You can pay your tax one of four ways, but be sure to submit your payment by April 15, 2008:
    • Mail in your payment (check or money order) with a Form 40-V, Oregon Income Tax Payment Voucher, to the instructions provided with the voucher.
    • Pay by credit card through Official Payments Corporation.
    • Make your payment at one of the Oregon Department of Revenue field offices.
    • Electronic payment from your checking or savings account.

• Do not wait to receive a billing statement from the department. You may not receive a statement until after April 15, when penalty and interest charges will begin.
• If you can’t pay the total tax owed by April 15, 2008, file your return and pay what you can to avoid additional failure-to-file penalties in addition to any interest on the unpaid tax owed.
• After April 15, we will send you a bill for the balance, along with penalties and interest on the unpaid portion of your taxes. Once you receive a bill, you can then set up a payment plan by calling the number listed at the bottom of the billing notice.
• You can pay your 2007 Oregon individual income tax or make 2008 estimated tax payments with Discover, MasterCard, or Visa credit cards.
  
  You can also make an electronic payment from your checking or savings account on your 2007 Oregon individual income tax, amended return taxes due, 2008 estimated tax payments, or assessments or deficiencies. There is no fee to use this payment option.
  
  See electronic payment options for more information
  

Have questions? Need help?

General tax information
     Salem: 503-378-4988
     Toll-free from an Oregon prefix: 1-800-356-4222

Asistencia en español
     En Salem o fuera de Oregon: 503-378-4988
     Gratis de prefijo de Oregon: 1-800-356-4222

TTY (hearing or speech impaired; machine only):
     Salem area or outside Oregon: 503-945-8617
     Toll-free from an Oregon prefix: 1-800-886-7204

Americans with Disabilities Act (ADA): Call one of the help numbers above for information in alternative formats.