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National Provider Identifier

Getting an NPI is free; not having one can be costly.

 

All providers of health care-related services must submit EDI transactions to DHS using their NPI. For more information, see the Frequently Asked Questions page, or go to the Centers for Medicare and Medicare Services Web site.

  • If you have questions about how to use NPI in your transactions with DHS, contact DHS EDI Support Services at 888-690-9888 or DHS.EDIsupport@state.or.us.
  • If you have questions about how to register your NPI with DHS or update your provider record with correct NPI and taxonomy information, contact DMAP Provider Enrollment at 800-422-5047 or e-mail provider.enrollment@state.or.us
  • If you have questions about using your NPI on paper claims, contact DMAP Provider Services at 800-336-6016 or e-mail dmap.providerservices@state.or.us
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Learn more about NPI

This tutorial (in PowerPoint and PDF) provides an overview of NPI requirements and how providers and submitters must use the NPI in when billing DHS for health-care-related services.

 

Apply for your NPI with NPPES

To get an NPI, apply online at the National Plan and Provider Enumeration System (NPPES) Web site, free of charge. You can also call 800-465-3203 to request a paper application.

 

Register your NPI with DHS

All providers of health-care-related services with a current 6- or 9-digit Oregon DHS provider number must provide DHS with their 10-digit NPI and related taxonomy. To register your NPI with DHS, complete the NPI Registration Form (PDF) and return it to DMAP Provider Enrollment.


Use NPIs on all electronic transactions submitted to DHS

If you are required to use an NPI, you must send electronic transactions to include your NPI. DHS is NPI-compliant for all transactions.

  • If you send DHS a claims transaction (837I 837P, 837D, or NCPDP) with a non-NPI identifier in any of the provider fields, your claim will deny for payment; other transactions may not process. 
  • Refer to the DHS Companion Guides for specific information on where to enter your NPI(s) for each transaction exchanged with DHS.

Billing Provider ID

If your billing software is set up to send both the NPI and the non-NPI identifier(s), and your clearinghouse or billing service will not be stripping the legacy identifier from your claim, you must do one of the following:

  • Make sure to strip and submit the electronic claim with NPI only (i.e., with NO legacy identifiers), or
  • Submit the claim on paper.

Secondary Provider ID

If you have to supply secondary provider information (e.g., the ordering/ referring/ attending/operating provider, service facility location, or prescriber) and do not furnish an NPI in the secondary provider field, you must attempt to obtain that NPI in order to enter it on the claim.

 

The billing provider may use the NPI Registry or directly contact the secondary provider to obtain the NPI.

 

DHS will follow Medicare’s process as follows, when you have exhausted all possibilities of finding the NPI and still cannot find the NPI:

  • For referring, rendering or prescribing provider loop: The billing provider (in the X12N 837 transactions) or the service provider (in the NCPDP 5.1 transaction) can use their own NPI here.
  • For service facility location loop: Do not report an identifier in this loop.

 

NPI Progress Reports

 

DHS status on NPI implementation (PDF) - Information updated 12/12/2007

 

 
Page updated: March 16, 2009

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