STEPS Training

"Since attending the STEPS training I have been better able to problem solve with my caregivers. I feel more empowered to communicate rather than to get angry and upset which has helped me feel less stressed."

• Overview
• Training options
• Training materials

Overview

Do you, or does someone you know, employ Homecare Workers?

Training is available to show you how to recruit, hire and manage your Homecare Worker and more fully direct your own services.

You, your family or advocate qualifies for FREE training if you receive In-Home Services through any of the following Department of Human Services programs:

• Client-Employed Provider
  
• Oregon Project Independence
  
• Spousal Pay
  
• State Plan Personal Care services

Learn these important skills:

• How to better understand your own needs.
  
• Recruiting, interviewing and screening Homecare Worker applicants.
  
• Selecting the best Homecare Worker for the job.
  
• Creating an Employment Agreement.
  
• Training your Homecare Worker.
  
• Conducting evaluations and providing feedback.
  
• Creating a backup and safety plan.
  
• Providing a safe work environment.
  
• Communication, problem-solving and conflict resolution.

Training options

• Group workshops: Generally the workshops are 90 minutes to 2 hours or as requested to meet participant needs.
• One-on-one: Learn employer skills at your local CIL, in your home or place of your choosing.
  
• Guide on the side: For those who need repeated training sessions, with coaching and guidance to apply the skills learned and effectively employ and manage their homecare worker.

Take the next STEPS! Contact your nearest Center for Independent Living (CIL) or call toll-free to 1-877-867-0077, option 4 for assistance.

Training materials

• STEPS Training Handbook Resources and Acknowledgments (45 pages)
• STEPS Training Handbook Basics (75 pages) NOTE: This is the complete manual and contains Modules 1, 2, and 3. Users with dial-up internet access may have difficulty downloading this document because of the file size (1.25 MB). Smaller, individual sections of the manual are available, below:
  • Module 1: Preparing to Hire Your Homecare Worker (29 pages)
  • Module 2: Hiring Your Homecare Worker (25 pages)
  • Module 3: Communication and Safety in Your Home (33 pages)
     
    
• Videos (To download, PC users right-click link and then select "Save As"; Mac users option-click.)
   
  
  • Steps To Success - 30 minute video about STEPS, includes Mel's, Peggy's and Ron's Success Stories
    • Quicktime 34.3MB
    • Windows media 29.0MB
  • Mel - 3 minute video about Mel's Success with STEPS
    • Quicktime 3.78MB
    • Windows media 2.63MB
  • Peggy - 4 minute video about Peggy's Success with STEPS
    • Quicktime 2.35MB
    • Windows media 2.10MB
  • Ron - 2 minute video about Ron's Success with STEPS
    • Quicktime 2.02MB
    • Windows media 1.40MB